FAQ's
Answers to common questions about booking, inclusions, vehicle & guide standards, safety, packing and payments for Real Shangololo safaris. If you have more question please feel free to reach us via the contact page.
Book online via our website by searching for your preferred trip, or email info@realshangololo.com
, or use the contact us page to request dates. After you request availability we’ll confirm transport costs and send a booking proposal.
Our transport package covers the safari vehicle, fuel, professional safari driver/guide and on-road transfers for the itinerary. We supply bottled water in-vehicle, driver per diems and standard vehicle permits. Vehicle type (4×4 pop-top or minivan) is confirmed at booking.
No. Real Shangololo provides transport and guiding services. Park/entry fees, accommodation, meals, activity fees (boat rides, island permits, hot-air balloons, etc.), domestic flights and visas are payable by the client unless explicitly included in a bespoke package — we quote those supplier costs separately and can manage bookings on your behalf.
We run intentionally small departures: usually a maximum of five guests per scheduled departure. This ensures personalised service and excellent photo opportunities. Private departures for solo travellers, families or larger groups are available on request — contact us for a bespoke quote and availability.
No safari operator can guarantee wildlife sightings — wild animals are unpredictable. That said, we use professional safari guides with local knowledge and real-time sighting reports to place you where wildlife activity is highest, maximising your chances of great encounters and photography.
Yes. We can arrange accommodation, purchase park permits, and book optional activities for you (at additional supplier cost). If you prefer to book these directly, we’ll provide guidance on recommended camps, permit windows and approximate fees so you can organise them independently.
Pack for comfort and variable conditions:
Lightweight, breathable clothing (neutral tones), sunhat and sunglasses
Warm layer for early mornings and evenings
Sturdy closed shoes for short walks and Observation Hill-type climbs
Binoculars, camera + extra batteries / memory cards
High-SPF sunscreen, insect repellent, basic first-aid items
Refillable water bottle, personal medications, travel documents and photocopies
All departures are led by professional safari guides provided by Real Shangololo. Guides are trained in wildlife interpretation, guest safety and vehicle operation. Most guides speak English; we can often provide guides who speak additional languages on request — tell us your language needs when enquiring.